Accel Automotive

I have been coming to Accel for over 25 years. John and his team are exceptionally skilled and trustworthy. Most recently John rapidly diagnosed a mechanical problem that had stumped my Honda dealer. Their prices are very reasonable and their customer service is top-notch. Highest possible recommendation.

We blew a tire one minute from Accel Automotive. Happen to pull in by accident to this mechanic ready to change our tire to the spare ourselves to realize we had nothing of what we needed because of the custom rims on my car. We asked for some initial help to get a bolt off which turned into us needing much more help as the 45 mins kept unfolding. John jumped right in and helped us left and right as we asked. He ended up saving the day as he had all the right tools to get us out of a sticky situation. He is the most kind and humble man, best type of energy that is hard to find in the mechanic world. He saved the day and gave us such peace and got us moving on our way. I was on my way to a doctor’s appointment when the tire blew and John made a hard situation so much better as we are an ho

Up until I started going to Accel, I always felt like the process of having my car fixed was like playing a game of Russian roulette. I can't say enough about these guys in terms of making me feel comfortable about having my car serviced. John explains everything in detail, goes over the costs and communicates well. I've been going to them for well over 20 years and never had a problem. They stand behind their work and are professional in every way. I send everyone I know to them.

GENTLEMEN WITH CLASS DO STILL EXSIST! Longtime Waltham resident. I left for a few years but came back to raise my family here. Bought a brand new $51,000 vehicle, It arrived From the factory, April 2, I drove off April 9. I found accelerated rust amongst other concerning issues. Within four hours of leaving the dealership lot. I couldn’t get into a dealer service for weeks out., I went to Accel just looking for an honest opinion. I have extensive mechanical knowledge. But at the end of the day, I’m not an auto mechanic. What I got was honesty, compassion, and real professionalism. The entire team treated me with respect, compassion, and understanding. I offered to pay them, offered to buy lunch they wouldn’t take a dime. I was told “get us next time.” Thank you to the whole crew at Ac

I trust Accell Automotive for all my car needs and have done so for over 10 years. John and Brian are honest, forthright, trustworthy, congenial and a pleasure to do business with (Kayla as well!). Recently I brought my 2013 Volvo in for a second opinion after the dealer recommended over $1,000 worth of repairs. John checked out my car and said none of the repairs were necessary. Now that's honesty!