Action Auto & Towing Inc

I have been taking my vehicles to Action Auto for nine years now and have always had excellent service. The services that they have provided for me range from a complete brake job including rotors and pads on several of my vehicles along with tires and diagnostics and so much more. Action Auto has never let me down actually they have bent over backwards on several occasions just to make me happy. And most importantly they have never tried to upsell me on something that I didn't absolutely didn't need. I have always felt good referring them to friends and neighbors And you most certainly will too. Mark

Excellent advice, care & skill from the team here. Rapid responses, quick turn arounds, & quick scheduling. Zero condescending attitudes like other places in Charlotte. Great value. Happy to take my vehicles here & confident they are looking out for my best interest. This is the auto service you hope to find but rarely ever can. I unreservedly endorse them.

Action Auto has a stellar team of professionals. I had some issues with my brakes and with their thorough diagnostics, they identified with great detail additional issues with my car. I drive a 2013 Jaguar XJL Portfolio and have it serviced primarily through a dealership . Action Auto by far has performed the most comprehensive diagnostic on my vehicle since ownership. With a detailed breakdown of the problems and direct approach to the solutions, Action Auto gave me a reason to extend the life of my car. Do yourself a big favor and have them look at your vehicle, then you decide. And they’re nice folks as well. KM

I went in for a pre-purchase inspection and had a great experience. The staff was super friendly and welcoming from start to finish. They were professional, honest, and took the time to explain everything clearly without any pressure. The inspection was thorough and done in a timely manner. I’d definitely recommend this shop to anyone looking for trustworthy service with genuinely friendly people.

Mark provided a fantastic first time customer experience. I heard a terrible grating sound from my rear wheels. They got me in quickly, identified the issue, and resolved it. A rock from my gravel driveway was wedged against the rotor and could only be dislodged by removing the tire and getting behind the dust shield. Glad it was a simple fix! What really won me over was they did this for NO CHARGE, just the good faith request that the next time I need my vehicle serviced I'd come to Action Auto. Very classy. I'll see them next time!