Adam Auto Works

Very disappointing experience with this shop. I brought my car in expecting them to diagnose and fix the issue, but after paying a very high price, the problem was still not fixed. It felt like they just wanted to charge money without actually solving the issue. What made it worse was the attitude of the staff. Instead of being helpful or professional, they were rude and dismissive, and the situation even turned into an argument when I questioned the repair. That is not how a business should treat customers. Overall, it felt unprofessional and not trustworthy. I would not come back here again and would not recommend this place to others.

regret bringing my car here. The repair was overpriced and not done properly. On top of that, the employees were not respectful and didn’t handle the situation professionally.

This auto repair shop appears to be a go-to for many in the Ashburn/Sterling area's South Asian communities, and it's easy to see why. They offer competitive pricing, especially for routine services like oil changes and minor repairs. However, my recent experience left me with some reservations regarding their communication and professionalism. I had confirmed twice over the phone that they would add one quart of oil in addition to addressing the main repair issue. As there was no formal work order and everything was handled verbally, I suspect this may have contributed to a misleading situation. After picking up my car and paying for the repair, I noticed the low oil warning light was still on when I got home. The following day, I returned to the shop to request the promised quart of oi

Terrible experience. They charged me a lot of money but the problem with my car was still there. When I asked about it, the staff became rude and argumentative. Very unprofessional service.

Adam’s Auto Repair is top notch. We stopped in (on our second day of vacation) because our brakes were making noise. They drove us back to our hotel, took our car to their shop and replaced the brakes. They also picked us up from a restaurant. All this within three hours! Price was reasonable also!