Addison Car Wash

No reason to pay for more than basic. I specifically picked this place because they claimed to have undercarriage washing. Got the “Best” package. Come out of the wash and look under the car - bone dry. Took a picture. All the salt from the road is still visible everywhere. I let them know, they give me a free rewash. Come out again - still bone dry and dirty from road salt. Took another picture. The second time I did take a better look at their tunnel. I could not see the undercarriage wash nozzles anywhere. I’m convinced it’s a scam that they even list it as one of the features. They know they’re selling a service they don’t even provide. Complete BS. 2 stars just because for a basic wash it wouldn’t be a bad place to go. They are friendly and do a nice hand dry at the end.

Honestly breaks my heart to write this review after coming to this location for over 5 years. After saving for a new car for 2 years, I was assured it would be fine going through the wash. I was shocked when i came outside to see my window stripping ripped off and the wheel frame completely gone. I was told they were not liable for any damages to the vehicle and was given an email to the manager—who never responded. I paid $1800 out of pocket to get it replaced and came back again the next month because I have always loved coming here, and asked for a hand wash and for the car to not go through the wash. Recently they started charging me almost double for the hand wash because the car was too dirty—the first time i was confused, but understood, we had just moved and had packing boxes in

Mucho Poquito: The worker said I didn’t pay enough, so he didn’t clean my car the way it was supposed to be. I was in a rush, so I paid for the Better Wash — $15 plus a $5 tip. When I asked the worker to wipe the car, he yelled and said, “Mucho Poquito.” I’ve been bringing my cars, SUVs, and trucks to this place for hand car washes. To be fair, the hand washes are good, but expensive. However, after today’s experience, you’ve lost my business. I will not be coming back. I paid $20 and was treated like I only paid for a $5 car wash. I rarely leave negative reviews, but this "Mucho Poquito" really messed up my day.

I just want to out give a shout out to the two ladies who cleaned the car after it came out of the wash today. I have seriously never had a better car wash for $26 then what these ladies did. Not a speck of dust. Windows weren't smudged. They wiped off every nick and cranny.

Friendly and hard working staff with a very nice inside to wait for your car in. My complaint unfortunately was the final product. I got the best package available and my car looked like it would if I just cleaned out real quick myself. These pictures were taken immediately after the service.