Advance Auto Parts

I passed by with the intention of just getting my battery checked because i was having trouble starting my car after traveling. I ended up getting helped by a man named Sean and he was very cordial and told me that my battery had a bad fuel cell. He also helped me notice that I had a warranty that was still valid and able to be utilized. It saved me the trouble of getting a new battery out of pocket and I was able to leave knowing I got good service and a good battery. Would definitely come back again. Friendly vibes.

Theyre testing a battery for me Told me they'd give me an answer the next day Its now 6 days and 5 phonecalls later Female manager was cool in person but never calls me back The last time I called I was she wouldn't be there for 2 days The employees claim to know nothing so if manager isnt available or wont call u, youre out of luck. I would guess its NOT corporate policy to have no records for employees to look up so they can tell u status So apparently they had gotten an answer from continental battery but didn't bother to let me know I found out only cause I called them for SEVENTH time They said battery is covered by warrantee so u can come get a new one I now dont trust them so I called again to simply ask if they were RESERVING one for me n if my name is on it The female manager ans

Shawn and the rest of the staff were very helpful with my issues with my battery for my car had to call all the way up to corporate. Everything got figured out and I walked out with what I needed.. I will be driving all the way from the west side to the store on Juan Tabo.

I needed a new car battery. Albert did a great job selling me the battery as well as offering to come out and test the battery to make sure that that was what was wrong. He tested the battery which ultimately killed the battery. But was very generous and offering to jump the car so I could go. Albert was clean cut well done. The store look clean and I will be sure to come back to this advanced auto Parts.

At least store were competent in a special order..( other advance stores) were not. No i didn't loose hope in finding her that part( organ) a flex plate..... new guy former electrician kept at it. Then some else found it.. I rarely give 5 stars for service jobs..( cuz most don't try)....... the only negative truthful was when the lady says " will call u when the part arrives" for some reoson she i believe her lol...