Advance Auto Parts

I have walked into this advance auto parts twice in the last 24 hours. I walked out twice. Both times there's a small line of people waiting at the register, and there was one or two workers standing behind the counter on their computer not helping people. They just let people stand there. No one else in the store. After standing in line a minute or two. I decided to approach the very important man who obviously sees me. I went up close to the guy. Stood in silence for 20 seconds, again, the guy totally noticed I've been there a while, doesn't say anything. I break down and say hi how's it going! He says I'll be right with you, doesn't even move his eyes. Then gets back to working on his super important thing on a computer. I turn and walk out again. No joke. Exact same service. A

The pile of frozen snow at the entrance to the parking lot shows more enthusiasm than the staff in the store. No,"how are you doing", or "what can I help you with?" I put my item on the counter and he rung it up and then simply said, "waiting on you" referring to the card terminal. I didn't even get a thanks. This occurred today, around 1230pm. Why do people buy off of Amazon? Because you don't have to go out in 10F weather, and you at least get a digital thank you.

Stopped in for a battery for my lawnmower, they wanted $220 for the cheapest one they had available. For a lawnmower, thats crazy. Found a better battery elsewhere for $104. No wonder the parking lot to this place is always empty when I drive by. However the staff was friendly and understood my shock at the price.

We came in yesterday (10/25) to order a specific part. When we walked in, the employees looked like they were busy doing something, so we didn’t want to interrupt. We stood a few steps back to give them space. After about 3–5 minutes of being ignored, we stepped up to the counter. The employee finally looked over and said, “Can I help you?” in a condescending tone, like we were bothering him. I kept it polite and explained, “I’m trying to get a specific part and I have the part number so you can look it up to see if you have it or can order it.” He still acted annoyed and said he had to put something into the computer before he could do that — again with attitude. I even said, “I’m not sure what I did, but alright,” because he had no reason to be annoyed with me especially after I waite

The batteries I bought at AutoZone crapped out before the warranty, the battery I bought here is working great so far