Advance Auto Parts

Super helpful employee, Ryan, on a sleepy Sunday morning. I witnessed the staffer being very helpful and patient with an older woman who did not know all the exact details of her vehicle and the staffer suggested what was and was not not an important distinction for the battery that she was about to buy. He went through (and over) all the options, without pushing any particular one. I feel that customer went away happy and well served. I was also well served, offered a stock check for options of the product I was purchasing (other than what was on the shelf) and sent away with a sincere "good day", which I have come to NOT expect from retail staff of a certain age. Somebody trained this guy really well (family or management). He should be commended.

Went in and like always I was treated with respect and Shawn was awesome and checked my battery for me with a tester in freezing cold weather and told me my battery was still good and also checked my cables out for me and made sure that they were tight and secure so i thank you Shawn for your help and God bless you because you are why I will always continue to come back to advance auto parts on brooklawn, your the best Shawn so keep up the great work because people need you and you do make a difference in people's life when they need it.

Rosa had me in and out the store with everything i needed within 1 minute. Very friendly and knowledgable.

Counter staff has excellent parts knowledge and is very helpful. They always go above and beyond for their customers.

Naturally, because it's a Sunday AND Mother's Day, my mom's car battery was dead. I jumped her car and took her right to Advanced Auto Parts. They had a battery in stock for her car, but it was an incredibly difficult installation. Ryan was so polite, helpful, and patient (my mom didn't know some info about her car). His coworker assisted by finding a shimb to fit my mom's battery. They provided an overall excellent experience to us, helping make the day less stressful and getting us on our way.