Advance Auto Parts
Chantilly, VA · Auto parts store
- Address
- Advance Auto Parts, 13653a Lee Jackson Mem Hwy, Chantilly, VA 20151
- Phone
- (703) 968-7078
- Website
- stores.advanceautoparts.com/va/chantilly/13653a-lee-jackson-highway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
- Status
- Closed · Opens 7:30 AM Sat
Advance Auto Parts is an auto shop located in Chantilly, VA. It is one of 190 auto shops listed in Chantilly. Its 3.6-star rating is slightly below the Chantilly city average of 4.4 stars. There are 10 photos associated with this location.
About Advance Auto Parts
Your local Advance Auto Parts at 13653a Lee Jackson Highway in Chantilly offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and... More
Hours
| Friday | 7 AM–9 PM |
Customer Reviews
Awesome customer service and friendly staff! Carlos really helped me find the right part for my Subaru and a quick and professional manner. Will for sure go to this store for all my car needs!
Where do I even start with this place? The cashier clearly has no idea what he’s doing and kept asking his coworkers for help. Luckily I knew exactly what I needed. It took forever to check out seven items, and he had to ring them twice because he wasn’t paying attention. No one seemed to care to help him until I had to get their attention myself. Avoid this place unless you know exactly what you need.
I’m sorry to share this, but I wanted to provide feedback on my recent visit. When I stopped by to purchase a couple of wipers (since installation is advertised as free), I was assisted by a counter staff member named Tita R. Unfortunately, she didn’t seem willing to help. She mentioned she was the only staff member present and wasn’t sure when others would return(she said maybe 1pm or 7pm I don’t know), and her tone made me feel as though I should leave—even as another employee entered through the main door. I value your products and services, but this experience was disappointing. I hope management can offer additional training or support so staff can better assist customers in the future. Otherwise, I may choose to shop online next time to save time and avoid frustration. Thank you f
The best customer service I've had . Gabe me information I didn't even know about my vehicle.
Quite store helpful associate I have no clue about my headlights associate ask me couple of questions and grab light from aisle and give me it’s save me time
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.