Advance Auto Parts

Alawna was very knowledgeable and professional in her assistance when I came in today! Exceptional customer service, thank you and to the manager Tommy as well! A+ 6stars.

Every time I place an order online to pick up, it still take longer than you would expect considering I ordered it ahead of time. I just want to pick up my order quickly and leave. Other than that, the store is in good clean condition. Not the best customer service in the world, but respectful and nice. The Speed Perks discounts are nice in the Advance Auto app.

It is 9:22 AM Feb 1st 2026 ... temp outside 18F I walk into this store and a Juke BoomBox is blasting music ... the kind of everyone dislikes ..well except for this employee I ask him to turn it down ... he asks " did you just ask me to turm the music down??!!" I go yes ... i need to ask something ... He goes literally " get the hell out of my store" !!

Darius was a horrible person to deal with refused to honor the warranty that my item came with without me having to argue about it then proceeded to berate me and hurry me along feel bad for anyone who has to deal with this guy.

The return policy is terrible. I purchased an item, only to discover it was the incorrect part. I returned it the following day, only to be informed that I could not use my regular card for the return. Consequently, they issued me a merchandise card, which is absurd since I rarely visit their store. As a result, I’m unlikely to return in the future.