Advance Auto Parts

My family and I were just returning from a great mini vacation, loaded up 5 suitcases in the car and headed on down the road toward home about 4 hrs away. We drove 1.5 hours into Fort Meade on route 17, we noticed the AC was not blowing cold. The engine light came on, the temp gauge dropped to zero. We pulled into a little store, a local named REGGIE asked if he could help us. I told him our issue, he was going to run to his house and get us some antifreeze. I told him I might have a bigger issue, so he directed us back about a mile to Advance Auto. We arrived fearing the worst. DAVID FRANKS who was working this day put the engine scanner on and found it was a temperature sensor. David took it upon himself to not only diagnose it, looked up where it was located, David grabbed the part & so

Helpful staff needed the codes ran it was getting pretty dark but they still help me

I'm not certain if this rating is for the location in Wauchula or Fort Meade. So, I'm rating the company as a whole on this post. I struggle to see the value in buying local anymore. Comparable parts are available through RockAuto at a fraction of the cost most of the time if you can afford to wait on shipping. I wouldn't have a problem spending more money for parts locally if quality of the customer service was better. Also, buyer beware of parts that are Limited Lifetime Warranty through Advance Auto. There's a catch. In order to replace it as defective they may require you to provide actual proof that the parts were deemed defective by a technician at a shop. And then, they will make you buy new parts and then return the defective parts for a credit. It's a nightmare of a hassle and

One of the nicest most caring staff I have ever met specially for me since I am new to the area and coming from the New England side. They are all supah friendly and care for their customers.

Overall the experience was good just didn't like the price of the product I bought