Advance Auto Parts

To start off, I only gave this location 1 star because that was the lowest possible. This morning I went in just after they opened looking for a replacement rear wiper blade. I was the only customer in the store. Didn't even receive a greeting upon entering. Use the self QR scan to find my part. Couldn't locate one after several minutes of searching. The guy behind the counter busy scrolling on his phone, never once acknowledged me or asked if I needed help. Went across the street to O'Reilly and used the QR scan again. They had my part but it was in the back. The woman saw me looking ans swiftly came to assist. I did have to wait for her to retrieve my part from the back, but I received GREAT CUSTOMER SERVICE. I've found a new store for my diy automotive needs from now on. I live close to

I came in today looking for some grease for a trailer hitch and ball? There was 7 cars outside. One guy was leaving before, when I was coming in. There was a lady on the phone with a business call. I waited two-three minutes and not one soul came to assist. There was a semi on the side possibly being unloaded, but that doesn’t mean not to have any staff to cover for customers. I went to O’reilly’s they were pack busy. I was assisted quickly and on with my day.

Absolute perfection. The gentleman who first helped me was caring and funny, and so helpful. He was unable to change the battery out for me, but that was perfectly fine. Nikki and Cameshia grabbed their tools and the necessary supplies and had me on my way lickity split. They explained everything to me in easy terms, showing me directly what they were talking about, and none of it was patronizing. Everyone in that store works together like a well trained pit crew, helping to ensure customers are taken care of quickly and thoroughly. Highly recommend THIS store and THIS team for any of your automotive repair needs.

Got there at 7:50AM , 20 minutes after they were supposed to open and they were still closed. The doors were still locked.

The manager at this store is very rude n nasty towards customers. She should not be in the position she is in. I have gone in this store many times. But won't go back again.ill go to the store on hey 200 they have. A great staff n they are much more friendly with there customers