Advance Auto Parts

Terrible customer service. Was given an attitude from the moment i walked in. Manager was already pissed cursing at his employees. Terrible staff here. Go to the other one on oxford valley rd. They are respectful and value customer service. This location is trash.

Had an issue with the battery install initially completed months prior. They were able to fix this issue quickly without cost and with excellent professional. This was the day before Thanksgiving. Please consider rewarding the employees who worked this day. You are most likely underpaying them.

I had a bad battery and my car died in the parking lot. Rob came outside in the rain and use their device to start my car. We then decided it would be the best option to replace my battery. Rob not only found the battery for us but also installed it in the rain. I am so thankful that he helped us out and he is a great asset to this store!

My 81 year old father goes to this store often & regularly. Today he had a female employee speak to him like he was trash on her shoe. He went to buy a battery & normally he has no issues getting assistance from the techs & he always brags about how helpful they are at this store - today when he called me I overheard her on the phone speaking poorly to him & yelling at him about what they don’t do at this store. ! I told him to leave the store & go somewhere else because he was paying for the battery - no one was giving him anything & how dare she speak to him like he was begging for something. He did finally receive assistance from one of the regular techs (Rob) but I encouraged him to NEVER GO BACK INTO THAT STORE AGAIN! My father is one of the most respectful & kindest people on the pla

John the store manager is an incredible resource of knowledge. He helped save my day & get me back on the road in minutes! So grateful for his help today!