Advance Auto Parts

I took a battery there to be charged. The guy told me it would take about 35 minutes & he would CALL me when it was finished. I waited for that call for an hour. He never called. So I went back to get my battery. He said it was not chargeable. Why couldn't he call, like he said he would & tell me that??? So unprofessional. I probably wouldn't go there again. There is another auto parts store right down the street.

In a hurry, while on my way home from work, I stopped at Advance Auto, and was assisted by Amarri for the return of brake pads. My cellphone died and I couldn't use tap to get my refund. Deshun stepped in to assist me. I went to my car to get my actual debit card, to get the refundprocessed. In a rush to get back into the store, I locked my doors and immediately realized my keys were on my driver's seat. I have All State Roadside Assistance, so a little after 8pm, I called for help. Advance Auto were due to close at 9pm. After several calls to All State, 2 different drivers finally showed up at 9:43pm. Amarri and Deshun stayed with me throughout this ordeal and never made me feel I was a bother to them or causing them unnecessary issue. They made me feel cared for and SAFE!! In the current

*ATTENTION ATTENTION* 8-9-25 Do not order parts online and try to pick them up at this location. I received an email that my part will be ready in 30 minutes but it was not. I entered the store 1 hour later only to hear the guy behind the counter ask the lady if she even looked for it yet. I waited and I waited only for a guy with an attitude to tell me they don't have the part. He was rude and didn't even want to help me and you don't do people who spend money at your store that way. He immediately tried to go to the next customer after canceling my order. So I said where can I pick up the part and his exact words were "nowhere" NEXT. Just in my opinion they didn't look good enough for the part. I have to wait 3 to 10 business days for it to be refunded but I still needed the part so I th

They serviced the males in line first and accommodated the women last. Regardless of whomever was there first. Disappointed in the service here. Won't be back.

I came to return a product from your store. Can’t find the reciept and he’s telling me it’s not under my phone number in which I used my number to purchase