Advance Auto Parts

they sold me the wrong part and they told me it would fit (they trusted the computer) but when I look under the hood, the part they gave me is completely different from the part that is already there but broken. I'd expect professional employees to know when to trust the computer and when it's necessary to double check what the computer says against what's under the hood.

My car AC is not working. Yesterday I tried few car repair shops and finally reached Advanced auto to get the refrigerant.. I met two guys in the cash counter. both were very polite… one with beard has more experience… He was very genuinely explaining what can go wrong in car AC, how the mechanics make money and recommended few options.. I really like the way he explained and appreciate his efforts!!! 👏🏻👏🏻👏🏻👏🏻 This is definitely beyond his job!! But he was trying to help and clarifying my questions, myths on big dealers… I strongly recommend this shop☝️ for any auto parts, repair consultations… Before making any big repair expense… come here, do a quick check, you will save a lot !!!

the guy name licolas he sold the part it doesn't fit he can't accept return i don't know why this location in lowell middlesex street do not accept return

This place is awesome, shouts out to Rosaire who helped me find the right parts, not only he did not worry about getting his hands dirty as he examined the old part, he had an awesome attitude and made sense as he was explaining why some parts would not work. Great guy, great attitude, definitely will go out of my way to buy stuff there!!! I told the mechanic who also said everyone at that store is super helpful!

I walked into store 5412 and was immediately greeted by death stares by a mid age 30 year old and a taller man mid 40’s I called about a part prior to driving and hour and was told it was there I was then checking out with wipers I asked if they could check one more time and was immediately told to get out with and attitude and don’t come back will never go back and don’t suggest going to this store very understaffed and ruin