Advance Auto Parts

Came in for some new wiper blades and the ones I bought were defective. The staff was quick to get me replacements and back on the road asap. Sometimes going into auto stores the staff can be a little standoffish but not the guys working today. Really appreciated their focus on quality customer service.

I was in desperate need of a battery, I have a higher end car and just didn’t want to get ripped off at the dealership. I was told by a friend that advanced auto will install your battery as well. My car takes a specialty battery. I had the pleasure meeting Dylan Who took a look at my car and said yes I can get you a battery and install it. He was extremely knowledgeable, conscientious, and spoke to me the whole way through of the installation of the battery. He also was keeping an eye on the store to make sure his coworkers didn’t need a helping hand. I cannot say enough about this particular Advanced Auto ,or Dylan. Such an exceptional employee so refreshing to actually have someone that is conscientious and cares.

Parking was easy. Help in the store was quick and efficient. The guys know their stuff. Former PepBoys customers can go here like I did with no worries.

I called the store and gave the guy a part number to look up. He said he had the part in stock. I asked him to pull it and put it behind the counter with my name on it and he said ok. I drove 20 mins to get there and he said sorry we sold that. Ram me all the way out there for nothing. What a waste of gas money, time, and effort calling to make sure the part was in the store. Complete failure of one’s job.

Scamming The guy who acting as the store manager I went there to charge working battery he says it’s not going to work and he almost forced me to buy new battery with liquid lithium leaks and the other workers said it is leaking but I didn’t heard it and next day I went to store after I saw the leak he offered another new leaking battery I told him it’s leaking I need my refund he refused so I called police for him but the police said as long no violence I can’t do anything and he advised me to go Mechanicsburg district judge and I will plus he blamed me in transportation the battery to my house I transferred wrong and new which it’s leaking inside he blamed the truck transport it wrong I guess he supposed be getting punished from owner before court he steal my money. And it damages my ca