Advance Auto Parts

The experience from the moment I entered the store was great. The customer service representative was extremely polite and professiinal. Her name was Shammartha. Normally I dont do surveys but I was impressed with the service she provided very geniune and attentive. I would also like to compliment the store manager on call yesterday night february second who was also very polite and prifessional. I would defenitely recomend your store to others and will continue shopoing at the north miami location on 163 and ne 20ave. Thanks again for such great service.

Shammartha was exceptionally helpful, her customer service skills are top notch, if you come to this store she is the person you want to speak to.

Horrible service, not one time it was good service, you try to call up there before you get the parts , they don’t say nothing just hang up or put you on hold and don’t come back to the phone

Advance auto parts in North Miami located at 163rd St. ice cream store helpful stuff, lots of variety decent prices!!

I used to buy batteries from this store,my last time, I came with a battery that was tested and showed that is not good,no warranty because I had to replace already in 2023 ,however it is not my fault that the batteries that they sale here are not good. I will go to another company to buy a new battery because they don’t honor the warranty when you replace your defective batteries two times. Now I remember that there are more auto parts stores,so I will never buy anything from this company