Advance Auto Parts

Talked with Dave and Austin about a new battery for my car, and both were very helpful and professional. Austin tested my battery and alternator first. After I decided to get a replacement, he took time to explain the different options and willingly installed the new battery. Austin was efficient and professional throughout the entire process - very knowledgeable and great customer service!

Austin was extremely rude, very short and disrespectful with me, every other time ive been up there everyone has been nice,

Terrible customer service. Literally asked for help and was given a sheet of piece of paper and told to figure it out myself. Went across the street to Oreilly’s, where I was greeted upon entering the store and a technician automatically came outside to address my concern. Advanced Auto dismissed me and were not helpful.

I came by today for a battery problem and talked to Austin who was very responsive and helpful. He explained the battery options and took care of installing it better than I have ever done myself. I would ignore any bad reviews and ask for Austin if he is available. I rate his all around attitude and the quality of his work a perfect 5!

Two employees there. Both Eating at cash register. Mobile order wrong , had to bring to their attention. There just for a paycheck. No Customer service