Advance Auto Parts

OUTSTANDING!!! I needed a new battery, and noticed that Advanced Auto has free installation. So, I called a couple of stores, was told to come in after 3. (It’s now 11am and my car is outside running as I had to get it jumped that morning and I don’t want to shut it off for fear of needing a jump again.). I call another store and the representative asked me what type of battery I currently have in my car. Uh, a car battery. Who knew I had options! I asked him where I would find that out and he actually hung up on me! Nice. I called Advanced Auto in Souderton and Jill answers, I ask her about the battery, her response was to come in at any time, and they are well stocked. WONDERFUL! I go there, she is currently helping another with his battery. I noticed she was very thorough.

DISAPPOINTING!! STOPPED IN FOR SOME WIPER BLADES FOR MY CAR. WAS EXPECTING TO HAVE SOMEONE INSTALL THEM AS ADVERTIZED. THE STORE WAS EMPTY AND 2HRS BEFORE CLOSING. MAYBE SHOULD HIRE SOME PEOPLE WITH A BETTER WORK ETHIC.

I needed a new battery installation - they didn't have my battery in stock so they took my number down and ordered the battery to come in. They ended up calling me later that evening saying the battery was in and told me I could come in the next day for the free install. I told them I could make it ~4 after work. Turns out that I needed to get the battery replaced much sooner since I couldn't start up my car that morning, so as soon as my car was jump started I went over there (~8 in the morning). Jill did a thorough job with the install (including cleaning off the corrosion that was on the previous battery) in lower than 20 degree temps which I felt so bad about. The times I've previously come over to buy products there I always had a good experience.

Jill is the best give her a raise! really went above and beyond for my windshield whippers and installed them for me !

Recycling oil at the competitor’s store down the street is easy; walk in, leave your jug, have a good day. Here you have to wait for an associate to tell you if you’re allowed to go in the back and dump it into the barrel yourself, and you have to fill out a sheet with your name and address and take your oil container home. Not a good experience