Advance Auto Parts

Thomas S. was awesome! Super helpful and great recommendations (especially with the bundle sale going on!) Quite honestly, I’ve never had a bad interaction at this store and I’m so grateful for such tremendous customer service every time I come in!

I recently had the pleasure of experiencing exceptional customer service from Sydney and Nathan while addressing an issue with my car battery. From the moment I reached out, their professionalism and attentiveness were evident. **Customer Service:** - **Friendly Approach:** Sydney greeted me warmly over the phone, making me feel valued as a customer. Her patience in answering all my questions was greatly appreciated. **Technician Assistance:** - **Expertise:** Nathan assessed the situation with remarkable efficiency. His knowledge about car batteries and related issues was extensive, which put me at ease. - **Clear Communication:** He explained the problem in simple terms and outlined my options without any pressure. Nathan took the time to address all my concerns, ensuring I understood

I needed to have two batteries for my jeep tested and had the pleasure to have Dorthy help me. She was more than helpful and sweet. She helped me to find if they were under warranty even going so far as to check another store that I might have purchased them at. Unfortunately they were not under warranty but her customer service made my day. I will absolutely go back there just for the customer service!

No matter when I go in the store I'm always helped very quickly by people who actually know what they're talking about. Dorothy always knows her stuff and tonight Nathan helped out as well very thankful!

They were very helpful. My mom's car battery was dead. They checked it, found me a new one and installed it. The process was simple and we had a great chat while it was installed.