Almen Enterprises

While having truck issues in Johnson City, I found Almen online. They provide great service in a timely manner. Tim was VERY good at the service provide. Had me back on the road in no time. Price was affordable and didn't not over price the provide. If I'm down in that area, Almen is who I'll be calling.

I took my 2019 Chevy Equinox to Almen Enterprises on 10/29 for rear brake and rotor work. The day after the service, the dashboard started showing warnings for the parking brake, steering, and brake assist. These alerts had never appeared before the visit. At first the messages came and went. Within a few days they appeared every time the auto stop feature engaged at red lights. I brought the car back on 11/20. Almen charged almost 200 dollars to reset codes in the system. These codes were tied to the braking system, which is the same area they worked on. The car had no computer issues before the original service. I should not have been charged to correct a problem that began right after their work. The experience was disappointing. I paid for a repair and then paid again to fix an issue

I couldn’t be happier with the service at Almen Enterprises in Kingsport. The manager, Mike, goes above and beyond—he truly cares about both customers and his team, and it shows in every interaction. The technicians here are top notch: knowledgeable, professional, and dedicated to getting the job done right. It’s rare to find a shop where you feel this confident in both the people and the work. Highly recommend Almen Enterprises to anyone looking for honest, high-quality automotive service!

Let me just tell you. Road trips, are never a smooth journey. We were driving an older truck from GA to MD, stopped in Bristol for lunch and lo and behold the truck wouldn’t go above 3rd gear all of a sudden. With 7 hours to go, dogs in the truck, my mother in law in tow… I was a little panicked. Wade was who my husband spoke to first and was so kind. He helped us out and gave us peace that he could get the f350 towed the rest of the way home. He quickly set it up, and not long after Joe showed up to pick it up. Same day. These fellows were so courteous and professional, I am so grateful. Joe got the truck home later that night for us right about the same time we pulled up. Safe and sound. These are your guys. These are the good people you want to give your business to. Wade even called th

Almen was contacted by my rental car company to tow my rental back to McGee Tyson Airport and ended up having to take me too. Trenton was the tow truck driver and could not have been nicer or more efficient at his job. They are truly great at what they do.