Alpha Towing & Transport

Simply fantastic. I was having real difficulty with my rental company arranging a tow for a flat tire when Lynnette stepped in and saved the day. Her customer service was superb, keeping me regularly updated throughout. Vincent, the driver, also kept me informed on his arrival and was quick, efficient, and professional in getting both me and the car safely to the garage. An amazing team who supported me through a really stressful situation. Highly recommend Alpha Towing & Transport.

We broke down in the Whole Foods parking lot and spent the night in our conversion van. The next morning I called 2 other towing companies before ending up on the phone with Lynette at Alpha. Her voice alone was reassuring. She said one of her drivers Vince would be able and willing to drive us the 3+ hours to a dealership on Phoenix AZ. He showed up, accessed the situation and when I told him we weren’t even ready yet, he happily came back an hour later. After more waiting on his end, he loaded up our 10k lb van and let me hop in passenger for the trip while my family followed in a friends van. Overall a wonderful experience during a stressful time!! Lynette even had Airbnb recommendations and ideas on where we could stay! Vince was very professional and unbelievably patient. A tow is a t

Lynette and Vincent took care of us on a super busy Valentine’s Day weekend day in Sedona. Top Notch! Thank You!

My car broke down at Sedona Mago, a beautiful retreat center 10 miles down Bill Gray Road in Sedona (a dirt road). My Premier AAA was useless so I spent several hours finding a towing company that would service this remote location. The cost? $429.50!!! But I got Alpha towing scheduled for 12:30 Saturday, November 16. I was at my vehicle at 12:15 and waited…and waited…and waited. I called 4 times and never received a call back. Finally, Lynette, the dispatcher who set up the tow the day before, called me at 2:30 pm. She had just come on duty. She was polite and apologetic. She was surprised by the situation. She said she would call Vincent, the tow truck driver, and get back to me. 1 minute later, she called and said he was on his way and would give me a discount for my inconvenience. Ther

Alpha Towing was honest, nice, quicker than quoted, and a great value. Zeke came out on Friday night during one of the busiest times for tow services, had us unlocked in 2.2 seconds without any damage (which is not always the case btw). Such a stressful situation for us as we were first time visitors to Sedona and were at one of the sights out of town. Thank you thank you thank you for such a great experience from the dispatcher being so experienced and knowledgeable to the driver being exactly the same. I highly recommend them. Had spoken to Jawz Tow as well and the person answering the phone was the driver on call and he was rude and quoted a super high price. Basically said nobody would come out, but thank goodness for Alpha! Can’t say enough about how great they were.