Alsteen Automotive

Our experience today was lackluster, at best. For backstory, I used to own a 2017 Charger, and I loved her. We drove more than an hour to specifically drive a 2015 Charger SXT with 149,299 miles (average milage for this year is 95k). The Charger had an inoperable backup camera ($600-$1200 fix), multiple corrosion spots over the hood, body and wheels. (Soon and long term fixes needed) This vehicle also had lifted interior plastics, a broken (fallen off) fan assembly that we fixed on our test drive, and it has been smoked in, depsite being told otherwise. Hazed tint, and smell were evident. Upon return we asked for negotiation due to the condition of the vehicle and the higher than average miles for its model year. We gave all specifics. The salesman, instead of working with us, stated that

Alsteen Auto is by far the best car dealership out there! They went above and beyond for my daughter. Jordan and John have great customer service skills and were both down to earth. They are 1000000% true to their word. Highly recommended. Thank you again for everything!!

Great place to buy a used car. John is very personable and easy to work with.

Very friendly service and Jordan took the time to go over everything with us and answer all of our questions. We did not feel pressured and are very happy with our purchase.

Cane here last July to buy me a car for my bday. The salesman who helped us was super nice and wonderful. No hate towards him. Sadly the car that we purchased went to crap after 4 months. The transmission is f’d and it’s going to cost more than what the car is auto fix it. The warranty they offer is only two weeks or certain mileage so clearly contacting the dealer for help would have done nothing. Buyers beware of what you purchase.