O'Reilly Auto Parts

Walked in was greeted with visible annoyance from both employees at the counter. I explained I had lost a wiper in the snow storm, and the woman who was helping me did not ask me questions until I asked if she needed my phone number, she got snippy with me. She was rude and annoyed with my presence and the questions I had. Once I was ready to check out the man at the counter was on the phone and the woman had disappeared and I had to wait longer than I would have liked. Finally the woman reappeared and helped me check out. Then I asked if one of the two could help me install the wiper (which on the website it’s listed as a free service) they proceeded to argue over which one was going out there. I ended up leaving and doing it myself. I’d go to the O’Reilly’s in Pulaski any day over this s

The girl that "helped" me today was snotty and not helpful in any way. When I asked a question I got a very short " well I don't know " . She should not be working there. I went to a different store and got much better service and the actual correct part.

Very friendly and helpful staff. They even offer to do certain things for you; like change my wiper blades. I didn't need the help, but it's really nice of them to offer.

Just stopped here today 6-19-21 at 315. About 4 useless employees behind the counter doing absolutely nothing except talking about what they get paid a hour and when they will get their raise. Teach them a lesson and give them a reduction in pay.

NIGHTMARE AT O'Reilly's!!!!! Guys there have no idea what they are doing! And won't make things right or help you. Ordered some brake pads for a WS-6 Trans Am. They didn't have in stock so had to wait for them to come in. No biggie. Paid for them up front and waited. Couple days later they called and said hey arrived. Drove there (35 min) and when I got there they couldn't find them anywhere. Said they were not in the system. Had to drive back home and get the receipt proving they were ordered AND paid for in full. Drive all the way back. Guy behind counter said they sent them back (nobody there really could give me a answer in what happened). The guy behind the counter apologized and said there were new people there that probably caused the mix up, and that "he would PERSONALLY order them