Alternative Towing Inc & Automotive Repair

Booked through my warranty company at 10am for a tow that was needed by 7pm. Kept getting pushed back over and over until it was eventually cancelled. Too late now to get the car towed. Funny how the warranty company chooses a company an hour and a half away that they know won’t show up. Why would you even accept this booking when you know you aren’t going to show up?

Kia Roadside Assistance decided to use this towing company, with a history of negative reviews, most likely due to the low cost. Estimated two hours to arrive! Why use a company that's an hour away where there is a towing company 10-minutes away? I canceled and called AAA and they came in 10-minutes. Never use your vehicle's roadside assistance. Buy AAA and you will thank yourself forever. Otherwise, I'd still be waiting in my car right now!

After my insurance failed on me twice to tow my car, I decided to call a local towing service myself. These guys responded quick and got to my house quickly and were super helpful in towing my car to my the mechanic. Not only that, they were fairly priced. I appreciate the help they gave and highly recommend them to others in need of a towing service.

If you want an Alternative to a company that keeps their word look no further. Waited 6 hours + for a tow truck from USAA roadside service. Got 5 updates that they were on their way. Spoke to the shop, said driver was 40 minutes away. Waited another 20 mins and cancelled. So if you an Alternative from great service ask for them by name, then call your therapist. No need to punish yourself.

Absolutely lousy. I got a text message saying they would be arriving at my house in 2 hours-2.5 hours After calling them when 2 hours elapsed I asked them for a ETA and the guy said 35 minutes. Right now is 1 hour and 30 minutes later. I just called Subaru and told them to cancel them and select another company for tomorrow. Wow, just terrible.