American Tire & Auto

I ordered new wheels from TireRack.com and had them shipped to my house. On Tuesday, I called American Tire to ask about installation costs, specifically mentioning that I had ordered brand-new wheels online. I was told it was no problem, quoted about $110, and even offered a military discount. The next day, I called back to schedule an appointment for the following week since the wheels had shipped. A very pleasant employee booked my appointment and mentioned my vehicle would go through a “courtesy” inspection as part of their requirements. Later that same day, I called back to clarify whether the inspection was mandatory and spoke to a third employee — who informed me that they do not install brand-new wheels that were not purchased through their store. In other words, they won’t insta

Great service and honest advice! I took my car in with a flat thinking I'd need a whole new set of snow tires ($1000+). They recommended just patching the flat, said the rest of the tires were in great shape and kept the car overnight just to be sure. Didn't even end up charging me because they couldn't find a leak. They could have easily just done what I asked and made a buck, really appreciate that level of care.

They need to advertise more that they WILL NOT install NEW tires unless they were purchased here. But they WILL install USED tires purchased elsewhere. I had no idea when I waited for over an hour before they opened, sat in the waiting room to later get called up and questioned where my winter tires were purchased? He didn't even let me explain the situation I was in, just told me it was a slap in the face to come here.. I called Alaska Tire Service and they had no problem helping me and got me in super quick the same morning.

American Tire & Auto was amazing! They were able to get me in right away when I called inquiring about getting a new set of tires, scheduling some time for me that same night. They were very accommodating when I got held up at work and couldn’t make it til the next morning. They got the tires on my truck super quick and efficiently, giving me just enough time to get lunch and swing back by. The Cooper tires they sold me are beautiful, brand new, and perfect for all seasons here in Alaska. The pricing was great and Brandon helped me out with a rebate that the tire manufacturer had going on so I was even able to get $100 off! Highly recommend this place! Thanks for the wonderful service guys.

Kevin has been amazing to work with. He is super responsive and provided quick quotes and service. Even if you live on the Peninsula, they will get you what you need with very reasonable shipping options. GREAT customer service!