American Tow & Recovery, Inc.

Called this morning at 7:40 asking for a tow as my tire had blown, I was told an hour wait and called an hour and a half later and he said it would only be few as he was about to head my way, fast forward to 10:30 my car is rear ended and totaled by another driver, had I just went with my instincts and pushed the car to best of my capabilities with only three wheels maybe I would still have my car. Keep in mind I’ve only had this car a little over a year and was absolutely in love with it, good to know to never trust this company for help again

Let me start by saying if you ever need a tow this is the service to go with! There was an abandoned vehicle buy my business and I had called four different services and was turned down by all of them. They all had excuses as to why they could not perform the duties asked. However, American Tow and Recovery came without question. They were prompt and on time. the tow truck driver was super courteous And very professional. She was in and out within 15 minutes. He did such a good job I felt it was my duty to write the best review that I could. I'm not embellishing anything and I am not exaggerating. This company is top-notch and I feel as if people should know that so I am using my power as a five-star Google reviewer for good!

It’s awfully ironic that your employee is texting and driving with a big sign on the back of his rig that says “Move Over” yet he’s doing 65 in a 75 in the LEFT LANE making traffic go around him to the right. The irony is impeccable.

Hunter was a great guy. He was very friendly and funny. I was upset about the almost 3 hour wait, but I know he had multiple stops before he got to me. He apologized for the long wait and joked around while he hooked up my truck, which lightened the mood. He got me hooked up and dropped off with no issues. Probably the funniest driver I've had. Hope I don't need another tow, but if I do, hope I get him next time!

6 hours. 6 hours is how long it took for these guys to show up when they told me and AAA it would be within an hour. Sounds like they say they’ll be there fast to get the job from AAA, then the customer is just sitting around waiting. At 9pm I was told 60-90 minutes and that was after I had already been waiting for 2.5 hours. At the 100 minute mark they told me possibly another 60-90 minutes. Sometime after the driver called and said he was 6 minutes away. SURPRISE he had a different location than what had been repeated to me several times throughout this joyous occasion. Another 20 minutes after getting that sorted out and there he was, like nothing happened. Then the driver decided it might be the battery cable not connected so he started shoving a gasket of some sort around the battery