Auto Experience

Shepherdsville, KY · Auto repair shop

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Shepherdsville
#21
of 82 shops
City Percentile
27%
rating percentile
Address
Auto Experience, 710 N Buckman St, Shepherdsville, KY 40165
Phone
(502) 543-8364
Website
usmapid.org/details/auto-experience-ChIJweb

Auto Experience is an auto shop located in Shepherdsville, KY. It is one of 82 auto shops listed in Shepherdsville. Its 4.1-star rating is slightly below the Shepherdsville city average of 4.4 stars. There are 10 photos associated with this location.

About Auto Experience

WE WELCOME EVERYONE! Auto Experience is your family-owned and operated auto repair business in Shepherdsville, KY. We carefully and professionally repair all makes and models of domestic and most foreign vehicles. We specialize in electrical and... More

Customer Reviews

★☆☆☆☆ 1.0 Gabriel Shaw · Dec 2025

Go to Capital Tire and Muffler instead. I had issues with my brakes, they cleaned them, and reinstalled them for 0 charge - easily could've lied and installed new ones and charged me more... honesty you would NOT find at this place! At some point my review was removed. Suspicious. I've noticed a lot of bad reviews have been removed at some point. Do not go here. Run. If I can keep one person from going, you'll make it worth it for me. I specifically stated that, before any parts were ordered or installed, to call me. I went for a diagnostic on an issue my car, and they ordered, installed parts, and held my car hostage over $450, over a part they admitted I didn't need... because the receptionist got me confused for another vehicles owner. The receptionist is rude, will lie to your face,

★☆☆☆☆ 1.0 James Dennison · May 2025

After seeing all the positive reviews about this shop I was hopeful they could help with my truck. My initial conversation with the lady at the desk went well. She assured me they would pinpoint the problem with my truck and give a quote to repair. I went in knowing I had a miss fire on 2 different cylinders and told them this. Have already replaced all plugs twice and all coils 3 times. The problem wasn't the miss fire it was what's causing the missfire. After being reassured they would diagnose it properly I made an appointment and left it there. I didn't mind them not getting to it when they said they would but I got charged $120 for what I can get checked for free at any auto store. Save your time and money and go anywhere else. I had to give one star since that's the lowest option.

★★★★★ 5.0 Steve Bland · Jun 2022

This is my third visit and second review to the shop. Their honesty and integrity continues to impress me. Not only did they not “recommend“ other services and parts while my car was in there getting a brake job, he actually said my van didn’t even NEED brakes right now and what made me think it did? as it turns out, I was having some warped rotor issues at high speed in the mountains, so I had him go on and put the rotors on. Every experience has been great with his shop. I would not hesitate to recommend it to anyone and I can promise you my vehicles will go back to this shop for any future repairs.

★☆☆☆☆ 1.0 Tim Elzey · Oct 2018

If I could I would give him a zero Stars. This place was horrible and replaced stuff that I did not agree to. Then try to say I agreed to replacing the parts. When I first talked to them how about a quote and what was wrong they quoted me one price and said it's not just one part that's bad. Then they came back a week later and tried to charge me $100 more and say it is what part they said was not bad is bad. Do not take your vehicle to this place they try and will rip you off

★★★★★ 5.0 Mary Keith · May 2021

Terry is a very good mechanic he's Fair on his prices and he's a very nice person to do business with

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Oil Change ✓ Mechanic ✓ Appointments Recommended ✓ Debit Cards

Services

Auto repair shopAuto tune up serviceBrake shopCar repair and maintenance serviceMechanic

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.