Auto Parts Outlet - Providence

Phone calls never be picked up. You call allday and no answer. That's 35 mins waiting. I had to hung up and call again and still another 12mins waiting

Impossible to get anyone on the phone. And the prices are almost as much as the dealer now. This place needs to close its doors. Please dont reply with your fake “sorry for your experience with us” BS.

The employees attitude is trash so is the manager, the managers are angry and gave an attitude off rip. Everyone needs to be retrained in basic manners and customer service. After reading their reviews I’m not surprised everyone got a bad attitude, it wasn’t a lady but still terrible service hope they learn and do better the last thing you want to deal specially when you got to spend money to fix your car is people with shitty attitude pretending they are doing you a favor

Worst Phone Costumer Service, people might think parts are cheap yet, but sometimes they more expensive than online Ebay or Amazon plus the hassle of calling costumers services and having you wait for 1hr+ and when they pick up, lot of times you don't get to talk to no one and they hang up.

I walked in concern about my situation and the guy that attended me I believe his name was Andy. Let me just say that guy is amazing helped me with all the questions I had and even got me the correct part that my car needed. I walked in confused but walked out confident with my car part thanks to that man…