Auto Re-Nu-It Auto Body

If I could give zero stars, I would. My car was stuck at this shop for almost two months, and the experience from start to finish was unacceptable. There was no proactive communication at any point. I repeatedly had to call myself just to find out what was going on. Every update I received came only after I reached out — never from them. For a job that should have taken days or maybe a week, the timeline stretched into eight weeks with no clear explanation. To make matters worse, I had to coordinate between this shop, another shop, and my insurance company myself because no one here seemed willing or able to keep the repair moving. I ended up doing the legwork that the shop should have handled. When the car was finally ready, I was told I had to pay a 3% fee just to use my debit card —

Have used this shop for years as my go to for body work. Quick, courteous, car comes back clean and detailed. They work well with my insurance company and Enterprise Rental is next door. Highly recommend.

Brought my car in because I took off the front end with a Uhaul truck!! They did an amazing job to put the pieces back together and it LOOKS AWESOME!!! Customer Service is outstanding from Rick and Kelley!!! I really appreciate you and your team!! THANK YOU SO SO MUCH!! Patti

Such amazing customer care! Everyone was so supportive during a very stressful time, and I was so grateful to receive my car back, looking so beautiful, and cared for. Thank you!!🙏🙏

I was recommended this shop from State farm to help with a repair, I was told to call to schedule this and basically got told to go somewhere else. Maybe it's a cultural difference and accent barrier but it certainly wasn't up to my standard of friendliness or customer service. Who turns down business?