Autohaus of McAllen

As others have said, this was genuinely the most unpleasant experience I’ve had, well done on earning that title. I called to ask about an oil change and if they could service my Porsche, the gentleman on the phone answered with pure sarcasm and condescension, wouldn’t give me a straight answer. I brought it in anyway, and any questions I had were met with a “we’ve been doing this for 30 years, stop asking questions” attitude. The gentleman who does the work doesn’t say hi or acknowledge you when you walk in, doesn’t ask anything about your vehicle or what you need, he just looks at the receptionist and waits for her to tell him what’s going on despite you standing right there. They don’t do appointments, they just say “if you bring it in the morning, we might get to it same day” as if w

Spoke with him on the phone about issues that my 2007 BMW 328i was having, my case was one that could not be helped, but he was very knowledgeable and gave me insight into the history of European vehicles and what problems could arise with lack of correct maintenance. It was a very informative talk for me and i have always done the maintenance for my vehicle since i purchased it and have done plenty of research on it myself. If i am ever to own another European vehicle, this will be my go to location, and i will recommend Autohaus to any friends/family that have problems with said vehicles.

I learn something new, to be a better owner and understand the maintenance rituals of my Porsche. I would never go anywhere else.

This is the only place in the Valley I trust to work on my car. I grew up working on cars so I have some knowledge in mechanic/tech work and I always know when a shop is trying to overcharge me or charge me for things my car doesn't need. The owner is very knowledgeable and will explain mechanical problems to you in a way you will understand, often using simple analogies. Highly recommend this place if you have a European car. Don’t go to the dealer or another shop unless you want to deal with dishonest people looking to overcharge you!

Exceeded my expectations, good luck finding a mechanic willing to take on old school equipment. I had called about 30 places and no one would work on a dual carburated vehicle. Mr. Lewis is knowledgeable and kind and equally important, competent. In my 42 years of life the one component that I have found to make the best in a mechanic is OCD, Mr Lewis may not have it but I am a betting man. I'll see you down the road sir.