Automaster of Leesburg

Brought in a 2007 Ford Mustang Roush Edition for an AC / heater vent that would not move and I was told that they could not work on it because it is a Roush. Stated that they don't have the technology for it and they could not find the VIN number in their computer. This is a basic mechanical fix. You can hear the Mode door actuator clicking

Buyer Beware, new management and customer service is on the decline. I have used this shop in the past with no issues. Vehicle was brought into shop for check engine indicator. Vehicle placed on machine and diagnosed. Repairs completed per diagnosis. Less than 90 days later, (100 miles) same light comes back on. Car taken back, placed on machine was told this was a different problem additional $$ needed. Unpleasant manager and owner stated that light comes on for every issues related to car ??. Weird answer manual does not state that. Repairs were paid for in cash, this shop gives nice discount for this. NOW I know why, you have no recourse. When using credit card you have leverage. I would not recommend this shop. Repairs and customer service are poor. I have a very nice luxury car, garag

Hands down, the best mechanic shop in town. Very friendly customer service. H has a lifetime experience of being a mechanic, as he worked on cars since he was 8 years old. Amazing mechanic with awesome prices. Highly recommend, if you're looking for a mechanic, H is the man for the job.

I dropped off my car to be repaired, and they sent me a quote that was overinflated for the repairs. I refused to pay the overinflated repairs.The car was put back together, It broke down 1 mile from the shop, and it was towed back to the shop. I picked the car up the next day, and it barely made it home. I called the shop the next day and was told they refuses to correct the issues. They charged me almost 3k. Please beware of them. Signed Combat Vet.

I will just post the facts and let you come to your own conclusion as to what was going on. My wife's 2013 vehicle stopped working and we had it towed to Automaster to have it checked out. They told us the engine was seized, which it was. They told us it was $8,200 to put a used motor with 70 to 80k miles in the vehicle, or they gave us the option of just signing the vehicle over to them in exchange for waiving the $135 diagnostic fee. The motor issue was part of a factory recall, so I paid the fee and had the vehicle towed to the dealer and they installed a new motor and starter for $0. and provided me with a rental car. (Thanks Hyundai) A quick internet search found used motors for this vehicle for around $1,500 to $2,000(that would mean about $6,000 labor to install was quoted). If you