AutoNation Chrysler Dodge Jeep RAM Roseville Service Center

Ross helped us and was above and beyond amazing. When we first got there we asked to be left alone to just look around and he respected it. When we decided to actually take a test drive, we asked for him and not the other reps that were trying to help us after. The whole experience went smoothly, met our criteria, let me choose my first ducks for my new jeep! And set up the jeep merch my husband bought for me so it was set up when I walked out.

Wonderful service. Thank you, Brenda V and the service department mechanic. I truly appreciate it. The mechanics put in running boards and sprayed truck bed. Thank you especially silly to mechanic (not sure of his name) for fixing plates etc and doing such a great job, Bernadette

This is my second time using Auto Nation. Once for brakes & rotors. This time for a dash light. I use my car for work, some days I drive 20 miles, some weeks I'm in the Bay area 2 or 3 days in a row. Auto Nation makes it easy. They come to me. At home or in the parking lot of my account. They have NEVER been late. What would of been a week wait for a machine, I received help my thier app & made a appointment. They showed up, did their job & I was on my way. Thank you for your professionalism

Sara was my service writer and she did a great job of communicating throughout my service experience. It took a while but I expected it to because of the work being done. This was the best experience I've had at not just a dealer service but any auto repair service.

I dropped off a Jeep Wrangler for a pre-purchase inspection on behalf of my customer. The appointment was scheduled a few days in advance, and the purpose of the visit was clearly explained beforehand. Upon arrival, I was told to wait next to the vehicle to meet the service advisor. I waited over 10 minutes outside, only to find out Daniel was sitting behind his desk the entire time. That alone was unprofessional. When he finally pulled up the appointment, he told me the vehicle would need to stay for a few days. This made no sense—why offer an appointment for a specific reason if the shop is not prepared to perform the inspection in a reasonable timeframe? It’s like scheduling a doctor’s appointment and then being told, “Have a seat, we’ll see you in a couple of days.” Despite knowing