AutoNation Honda Miami Lakes Parts Center

Purchased a Civic from this dealership and my sales person Mike was a class act! It’s been three weeks since my purchase and had some questions and he continues to provide impeccable customer service. Ask for Mike if you are there. Good dude.

Thank you so much, Francisco Jorge (assistant parts manager) for your professional assistance in acquiring a “very hard to get” back order part for our daughter’s Civic. This part was on backorder for four months by our local Honda dealer. I called around many dealers (in Fl & other states)… they refused to ship it to us… giving us unprofessional excuses. If you’re looking for a New Car… don’t hesitate to give AutoNation Honda Miami Lakes your business! They will stand by your purchase!!!

Took car for the third time to Autonation Honda Miami Lakes for the same issue. The first two times car was under warranty, now it’s not and they no longer will honor it even though the issue was never resolved . Manager Alex from service is rude and has no customer service skills. We were going to purchase another Honda , but not anymore, don’t want to deal with this type of service again.

What a terrible place man. Is sad to see what this place does to customers, I was just there 5 minutes ago and you could literally hear their salesmen talking about cheating their customers proudly and laughing about it. I went over there because I have receiving letters about my lease honda wanting me to sell it to them. First of all there was no one greeting as you walk through the door, I was able to find a salesman and told him about what I wanted to do. After an hour of him going back and forth with his manager without saying a single word to me, he comes and tell me I was getting something around the $1000. No exact number, no show of respect whatsoever. I told him no and he got really upset, told me I could not leave until his manager was aware of the fact that I was saying no,mind

Worst customer service ever and cheating customers to sell!! I bought a honda civic 9 months ago I took it to the free oil change that the seller promised me, I return after 2 months for an air bag service, and in the system the registered car never appears as having had an oil change and that it was never at the dealer... They do not register the cars when they enter maintenance and if something goes wrong they do not respond. Aaah the name of the Vendor "ANDRU" have no ethics never bay a car in this dealer