AUTOPARK Collision Center

Nice facility. Very friendly and were straightforward on expectations. My insurance company was a nightmare to deal with and Juvon did all he could to keep things moving forward. I had significant damage to my front end from hitting a big buck. The repair work was beautiful! I definitely recommend Autopark Collision.

From beginning to end the whole staff including the shuttle driver where nothing but professional and reassuring that I was going to be taken care of. James “Bucky “ patiently walked me through all of my concerns and explained many details. I have already recommended many people to go to y’all for service and will definitely keep on. Thank you-thank you- thank you!!

Was in the process of getting estimates for collision repairs. Went to Autopark Collison Center and met Jeff Martin who took care of the estimates, explained the processes and the estimated time of completion. At that moment, I felt my vehicle was in good hands and did not need another estimate.

Really disappointed with this collision center. My truck was in the shop for hail damage repairs way longer than promised, and communication was terrible. I understand repairs can take time, but I had to return my rental after 30 days and was left without transportation. This made timely updates on my truck even more important to me. At one point, I called over 20 times in two days trying to reach someone with no luck. When I finally did, I was told someone would call me back — but no one ever did. This happened multiple times. Communication was completely reactive, never proactive on the dealership's behalf. The GM eventually stepped in and got me a rental, and suddenly three days later I got my FIRST call from my advisor letting me know my truck was “done.” Maybe the dealership covering

What a nightmare. After two trips to the body shop, my vehicle repair is still not done correctly. Communication has been extremely poor. I won’t name names, but my adjuster failed to return phone calls, and my vehicle was returned the first time with incomplete repairs. I ultimately had to involve my insurance company just to get the work addressed. While the second visit corrected the original issues, the paint job is now visibly wrinkled. I spoke with the manager at pickup and was assured this would be followed up on, but that has not happened. Overall, this has been a very frustrating experience, and I would not recommend this shop based on the lack of communication and quality control.