Autopark Honda Service Department
Cary, NC · Auto repair shop
- Address
- Autopark Honda Service Department, 3630 Old Raleigh Rd, Cary, NC 27511
- Phone
- (919) 654-7171
- Website
- www.autoparkhonda.com/service.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business-service
- Status
- Open · Closes 4 PM
Autopark Honda Service Department is an auto shop located in Cary, NC. It is one of 172 auto shops listed in Cary. Its 4.4-star rating matches the Cary city average of 4.4 stars. There are 10 photos associated with this location.
About Autopark Honda Service Department
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Hours
| Saturday | 7 AM–4 PM |
Customer Reviews
I had such a great experience at this Honda service center. I brought my baby with me to my appointment, and the entire staff went out of their way to be kind, patient, and helpful. The service advisors and the front desk team were incredibly thoughtful and made the whole process so much easier for me. They checked in to see if I needed anything, helped make sure I was comfortable while waiting, and were just genuinely warm and welcoming. It can sometimes be stressful bringing a baby along to appointments, but they made it a really smooth and positive experience. I would definitely recommend this location especially to other moms who might need to bring their little ones along.
Warning to consumers! READ IN FULL! I just spent $7,500 on an engine rebuild here. Steer clear from this dealership at all costs! Not only did the engine on my accord fail prematurely, but this dealer refused to explore options for a good faith repair due to recently being bought out by Holman, and being focused solely on commission. This dealer is greedy and will take you for all you’re worth. Had my head gasket, tensioner belt & pulley, fuel injectors and high pressure fuel pump replaced here. Mind you I’ve meticulously maintained this vehicle, and the repairs done are a direct result of Honda’s failed head design on the 2.0 & 1.5 accord, which they refuse to recall. Slits across each head cylinder cause the head to separate resulting in engine failure and strain on other components. T
I had a great experience at AutoPark Service Center! From scheduling to pickup, everything was smooth and professional. Zach Gilliam, my service technician, went above and beyond — he took the time to explain the repairs clearly, made helpful recommendations, and ensured my car was running perfectly before I left. It’s rare to find someone who cares that much about both the details and the customer experience. Highly recommend this location and especially Zach for anyone needing trustworthy and top-quality service!
On the morning of 12/11/2025, I scheduled an oil change and annual inspection at this dealership. I clearly communicated my request to the service advisor, Dale Rolow. However, without my knowledge or clear explanation, he added additional services to my work order and had me sign the authorization form under misleading circumstances. When I picked up my vehicle, I was shocked to receive a final bill exceeding $500. I am deeply disappointed with this Honda dealership. This practice is highly unprofessional and dishonest. It is unacceptable for an authorized dealership of a major automotive manufacturer to engage in such deceptive conduct. This experience confirms that the negative reviews about this location are, unfortunately, credible. I strongly advise other consumers to carefully re
Horrible. The ethical advisor left. I wonder why? Will not return. Wanted to know about noise I hear and figure out what service (s) is required now. Advisors were only interesting in talking down to me. Horrible!!! Condensing Advisors!!! Keep looking.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.