Autoworks

This is the 3rd and final update (downgrade) to this review. I initially upgraded a prior review based on the responsiveness of Autoworks management and good faith in addressing a customer service and diagnostic issue. However, subsequent repairs and findings have been completely unsatisfactory. My car was serviced for brake/rotor/caliper replacement on both axles, in addition to battery and A/C troubleshooting. The brake service alone cost $3800. After working through a customer service issue and questionable charges related to the battery testing and diagnostics, I came home to find that three of my “new” calipers were completely rusted out in under a week but one caliper had been properly coated and was free from any rust at all (pictures below). I had been charged the same rate for e

A night of photography in the snow turned into a nightmare when my car impersonated a steam train in downtown Portsmouth... I smelled the sweat scent of coolant and knew I had a very short time to find a place to park for a tow. I popped a heater hose from the block. All of the lots in Portsmouth would have cost me a parking ticket in the snow so I quickly made my way across the bridge. I thought I could make it somewhere close to figure out the next step and have it towed to my mechanic from there. I went up over the hill on Government St. where I use to live and passed right by Auto Works the same way I did about a thousand times before. At the stop sign I realized the convenience of leaving my car there for the weekend instead of carrying on. As I pulled in to park, my coolant light cam

Great customer service. I had some concerns about loose lug nuts. I offered to pay for an appointment but Noah checked them for free in few minutes. I will definitely be back.

I had work done and a 2nd opinion. I paid 3k for inspection, break work on front driver side, replace belt and tensioner. They had my car over 3 days. My car still doesn't have working breaks. Definitely don't recommend! Yes, they know breaks weren't done I've been into the establishment, and fighting the charge. They never reached out...no breaks is absolutely dangerous..criminal

Spent the summer in area and needed to get car serviced before the drive home …no brainer where to go . Thank you Autoworks for delivering timely and affordable service with a smile. Throw a cherry on top that I blew out a tire a few days prior and they were able to work with my insurance company to source a new tire and install inside of 72 hours. Look no further. Noah and Pat were fantastic.