AutoZone Auto Parts

Picked up a Jeep Wrangler Aux battery here, I found the one I needed on their website and walked in and showed it on my phone. The employee grabbed it for me and transferred the terminals to the new one. I went back and installed it myself, and when it started I had a check engine light. Came back to Autozone and they scanned it, printed out the codes, and also cleared them for me and I was all set. The guy that helped me was the same guy foe everything and he was great and helpful.

The whole experience with both coldwater michigan and auburn indiana autozones ended up a nightmare. Definitely wont be using either location again. Also I would like to add that the female store manager was extremely rude and had a poor attitude. Definitely not very professional amd had zero empathy about her employee making a mistake and causing a problem with my credit card that I now get to deal with. She acted like I was waisting her time and like I was an inconvenience to her over autozones mistake and her employees mistake. Very frustrating. Very rude and they definitely were unappreciative. Her employee neutered items that I didnt even have with me to be returned. So then I had to pay for them all over again. Wishing could give negative stars. Im wondering if all the amazing review

I’ve never made a review but Dan cook is absolutely amazing! So helpful, went in worried about my headlights and no matter how much I apologized he reassured me that it was perfectly okay and even helped me change the headlights! Even though he had to google how to do so, it was absolutely an amazing interaction and will be going to autozone for all my needs now!

Had a great experience. Brought in a dead battery for my car and Beth was incredibly helpful. I greatly appreciated the kind and humorous interaction. Beth came through and provided me with the right information and the right fix that I needed with my car. I am so grateful that I stopped in here for assistance. I will definitely return to this store for future car part needs.

The store was clean, properly staffed, and the manager was helpful and attentive to my needs even as she was training a newly hired employee.