AutoZone Auto Parts

The folks at this location have always been helpful to me. They have always gone above and beyond good customer service. Yesterday, associate, Fluffy, came outside in the cold rain, twice, to help me with an issue with my car. He didn't have to but he did. Thanks for your professionalism, Fluffy. You really helped me out. Great store. Great folks. Keep up the great work. Thank you.

Excellent service from Dave! I was driving from Holland, MI to NYC when my check engine light came on in a car with electrical issues. Dave ran a diagnostic, explained the error codes clearly, and reassured me the problems were minor enough to safely make the trip home. His expertise and calm approach gave me the peace of mind I needed. Thank you Dave and the AutoZone Batavia team!

Super friendly and helpful staff. I needed a quick wiper replacement on my way to work on one of our coldest mornings and they hooked me right up.

They are so useless, I ordered a part because they didn't have it, waited two weeks to pick up, when installing I realized they ordered the wrong part, if I wouldn't have noticed i would've lost my transmission and possibly engine, after returning they said I needed to wait another two weeks for the part, I come a day after I was supposed to pick up in case there was any delays, when I ask for my part they told me the order was canceled, they have my phone number and did not call or notify me, if they did i would've bought the part from ebay, so they tell me I have to wait another 4 days, I went to pick up today and again the order was delayed without any notification. Please never order anything from this store, they not only could've caused major failure to my vehicle but also did not no

Called yesterday to inquire about a battery and if they would help with installation. Was given a nasty attitude and tone, so we called Advanced Auto which is a 1 minute drive away from this location and was treated kindly and was told they would gladly help. Will not visit again. And before they leave a response saying they only help with easy cars, certain brands... this was easy. The man answering the phone clearly just did not want to be bothered. I'll take my hard-earned money elsewhere.