AutoZone Auto Parts

Today I called AutoZone in the morning because I needed a battery. I thought they delivered to the door, but they don’t. Even so, Michael from AutoZone immediately offered to go above and beyond by bringing the battery to my house and installing it for us. At first, I thought I would ask our neighbor to take us to the store, but they had other things to do. Since it’s Christmas and most people want to be with their families, I really needed that battery so I could be with mine later that night. I called the store again and asked Michael if he could help, and thankfully he did. He came during his lunch break and installed the battery for us. It later turned out that my car also needed the auxiliary battery replaced. Michael had to remove everything and put it back the way it was, then gav

I’ve noticed many complaints about this AutoZone, mainly regarding long lines. It’s important to understand that Fridays, Saturdays, and Sundays are their busiest days, so long waits are expected. I personally went on a Tuesday to buy an oil change, and there was no line at all. I highly recommend visiting on weekdays and planning ahead instead of waiting until the weekend. This location serves thousands of people and is the only AutoZone in the area, so parts sell quickly—especially on weekends. Please be respectful to the employees. I’m not defending anyone unfairly, but it’s simply the reality of a high-traffic store. I often hear customers complaining about the wait time, even when the line is moving and the wait is only a minute or two. Everyone is waiting their turn—patience goes a

Was diagnosed with a bad battery. Purchased a new one for my car... Friendly, helpful installed it for me .Staff Vim or Vin not sure.. she helped even going to a cramped trunk for battery installation. Superior service!!! She's an outstanding member to AutoZone!

I arrived at this Autozone very exhausted from work in need of a jump start across the street, right at family dollar. I thought I had to pay for the jump start, but one of the staff himself offered to go across the street and do it for free. He then saw that my battery was old and suggested testing it with a machine they have. I agreed, and when he tested it, it turned out to be faulty and was going to die soon. At that point, I didn’t hesitate to purchase a new battery. He offered me two good batteries with a warranty. I chose the one I could afford, and once I paid the total, he installed it for me across the street! I want to say thank you to Autozone for the exceptional service they provide. Thank you Michael for your kindness and helping me.

Thank you to Arnold C. for going beyond his job description, and help me with my car issue. If you stop at Auto Zone in Santa Fe, please ask for him. You will receive a good service.