AutoZone Auto Parts

When I got saddled with an unexpected dead battery, it was awesome that this store in Columbia PA has late night Sunday hours and was very quick to tell me to come to get my purchased battery serviced. The Person working there, Reese, was very personable and very efficient at taking care of my needs and I am sure that I will not hesitate to use this very accommodating business's services again! Update- when I needed an unexpected quick repair I purchased a part and the employee, Anthony J-O, was attentive, quick and gave me very helpful appreciated advice when I asked for it. He did so without hesitation and above and beyond what I was expecting his answer to be. If he is an example of the commitment of the employees of this particular franchise, it underscores and affirms my five-star ra

I went in for a new battery, the staff was beyond attentive, friendly, fun even. Corey put a battery in, and then they checked it with their lil gadget- read the codes and my alternator was the problem. They immediately called in a technician, Anthony to help right then, installed, checked their gadget again and all within a few hours printed me a clean bill of health for my van. Seriously amazing staff, so willing to help, jump in where they needed each one of them, even shopped around and made conversation, Didn’t mind buying them some dinner. Idk if I would have enjoyed being stuck for hours at any other place. They saved me from taking off for another day or even worse breaking down on my hour and a half ride home. Absolutely wonderful customer service, and great team they have!

Will V at 1786d 1852 Columbia Ave Auto Zone was amazing today! Went in for a brake light and he knew what I needed immediately and was so accommodating! Will definitely be back in the future! Great customer service!

Normally have decent experience here. Usually very helpful and provide information quickly to those who may not have as much knowledge. Stopped in tonight and the young boy in there couldn't have cared less to be helpful. His tone was mocking and made me leave, would rather go back when a more insightful employee is working.

Self service checkout, understaffed and associates are too busy helping other people or doing something else. Avoid and just go to Napa Auto Parts in town. Screwed me once with the self checkout but it won’t happen again