AutoZone Auto Parts

My daughter and I recently visited AutoZone store 6186. It was about 7pm and the store was closing at 8pm. We came in for a battery and had to install ourselves because her car died a few miles away. Neil was extremely helpful in getting us a new battery quickly. We had no tools or experience in installing a battery so he lent us the tools and gave us a quick tutorial on how to take out and install the new one. We had a hard time with finding the right tool size to remove battery due to the fact that the car was miles away, so we made several trips back and forth until we got the right tools. Monique was also very helpful when it came to what we needed or questions we had. Neil came to our location after he got off work and helped us with the final steps in making sure the battery was secu

Neil was a very professional, kind, and did more then what i could’ve asked for. I appreciate his services more then he could ever know. He not only helped change my battery, but he also educated me as well. Neil’s customer service, patience, and education on cars made my visit at autozone very comfortable. I pray he continues to keep being himself and everyone gets to experience how helpful and kind he is.

I really want to thank Mr Neon who really provided excellent customer service and excellent experience with my purchase, I was at the store of Beville road in Daytona beach , He really went far and exceeded my expectation with my purchase and provided a great result with my Battery purchase and glad and happy that he really exceeded my expectation thank you I appreciate, people like him we need more & more and our daily stores Thank you Neon I do want give 10 start , keep it up the great work and great customer service

I was not having any luck with my battery. A place told me it was something else. Another place told me that I needed to charge it. I came here and Ken Robbins helped me tremendously. He went above and beyond diagnosing my battery getting me to the right person to do my warranty swap and he installed it for me very friendly very knowledgeable 10 out of 10 would recommend just because of him.

I went there to see if they could replace my headlight bulb. A young gentleman was helping, although he was very kind I don’t think he knew what he was doing. He removed a few screws, and he ended up losing a screw. After about 30 minutes he went to get his manager, she came out and said “we can’t fix this”.she also stated that the gentleman that was helping me was “still learning”Which is fine but I wish they informed me of this before I had to sit for 30 minutes. I still have a lost screw and no fixed headlight bulb. I was not pleased at all with the service.