AutoZone Auto Parts

Giovanni (G-Unit) was a MASSIVE help with my stuck headlight bulb. My man went above and beyond to help me out! Great employees like him are hard to come by, give this man a raise!!

If you’ve ever wondered what it feels like to inconvenience someone just by existing, stop by here! The staff has truly mastered the art of doing nothing with maximum attitude. Zero help, 100% commitment to keeping it that way.

To many mistakes wrong parts given multiple times now. Expected me to take my brakes apart to return two brake pads because they gave me three of the same pads on a set of front pads. Then hung up on me won’t go back O’reilly is much better to deal with

Awful experience with getting a refund over store credit. Kid behind counter named Alix was super impatient and was not helpful whatsoever. Wouldn't be back to deal with that type of customer service. At first he refused me anything besides store credit, until I explained that they had forgot to give me a receipt in the very first place. So, rudely he told me "he wasnt the one who checked me out" and the other associate who apparently was the manager, who forgot the receipt, ended up giving the refund after the whole hassle. Customer service requires patience and service, not being dismissive and rude and telling the customer they are the problem. Won't be back

Five stars isn’t enough. Alix C. at the Derry AutoZone went above and beyond helping me with my vehicle. Out of a lifetime of visiting AutoZones, this was hands-down the best experience I’ve ever had. Alix was knowledgeable, patient, and genuinely cared about getting me back on the road. You don’t always expect that level of service at a chain store—but Alix set a new standard. Give this person a raise ;)