AutoZone Auto Parts

I needed a new cabin air filter for my car. I stopped here to pick one up. They didn’t have the exact one I needed and Oliver called the other location to see if they had it. They did and he told me if I needed any help getting it replaced to stop by the next day he worked. Well, I didn’t make it on that day. But I stopped in today and he was working. He was so kind to help get the new filter installed. Such great customer service that is truly hard to find these days! Thank you so much!

This location has earned a customer for life just solely based on how kind and generous Robert was with his time and effort to help me. He didn’t have to help me replace my battery, but it took him a good bit of time on it, considering how corroded it was. I appreciate that immensely. Definitely exceeded customer service expectation!!!

It was easy to get the wiper blades we needed for our suv but now we have to find someone that can install it. They would not even attempt to put our rear blade on because it’s a 2022 and they said it would be too difficult to even try to do it (grease monkey referred them to us because they didn’t have the one we needed and told us that auto zone will install it for us)

What terrible professionalism at Auto Zone at North Village shopping center. I go in to pick up motor oil- no one asks if they can help. I video call my husband so he can help me. I pick out what I needed and go to checkout. No one is around. I’m paying cash, so self checkout is useless to me. You can hear my heels on the floor, someone knew I was there. I see a guy looking at something in an isle behind the counter and I say “Sir, I’m paying cash can you help me?” No answer, no acknowledgment that I’m there. I wait a few seconds and nothing. I put the oil down and walk out. One of the absolute worst things you can do in a business is not acknowledge a customer.

They are ALWAYS are very nice and helpful at this location. NEVER have I been disappointed then going in there. Thanks for being a great store. And my dog was welcome too.