VIP Member Encore Auto LLC

I had a great experience with Reese, who was awesome! The process was smooth from start to finish, and there was never any pressure or hassle. Reese was patient, knowledgeable, and truly cared about getting me the best price possible. Even when it came to breaking down facts for my better understanding. Very happy about this 2023 Kia Sportage that checked all the boxes of what I was looking for in a car! I highly recommend VIP Member Encore Auto.

Had a great time with Reese. He showed me the car I was buying and was very open and honest. He insisted I take it for a test drive even though a friend of mine already did. Everything was very open and he made sure I understood all the paperwork. Could have been more efficient but I appreciate the fact that it was very thorough. Will definitely be referring this to family.

I had an amazing experience with VIP Member Encore Auto! The entire process was smooth, professional, and stress-free. The staff was honest, patient, and very helpful in answering all my questions. They made sure I understood everything and helped me find the perfect car for my needs and budget. The vehicle was clean, well-maintained, and exactly as described. No hidden surprises, just great customer service and transparency. I truly appreciate how easy they made the buying process. If you’re looking for a reliable dealership with great prices and excellent service, I highly recommend VIP Member Encore Auto!

Reese and his boss were great throughout the whole process. Helpful. Informative. Willing to work with me. Not pushy. Let me fully inspect the car. Took care of everything. Even gassed it up and delivered to my door. Constant communication throughout the entire process and made it very easy to do a cash sale. Easy financing options too. Great people to talk to. Great people to work with. We love the new car! Thank you both. I would deal with them again in the future and highly recommend them.

Exceptional Service and Reliability! I recently had the pleasure of working with VIP Member Encore Auto LLC in Hagerstown, MD, and I can honestly say it was the best car buying experience I’ve ever had. From the moment I walked into their showroom, the team treated me like a true VIP – no high-pressure sales tactics, just genuine enthusiasm and expertise. I was in the market for a certified pre-owned SUV, and their inventory was impressive: clean, well-maintained vehicles with transparent histories and competitive pricing. My salesperson, Alex, took the time to understand my needs and budget, walking me through options without any fluff. We settled on a 2022 Toyota RAV4 that was in pristine condition, and the entire process – from test drive to paperwork – took less than two hours. What re