AutoZone Auto Parts

Yesterday I came in,no kind of greet! Basically they kept doing what they were doing. Finally the female (Roberto)decides to see what I needed and she didn't know anything,no help here.... Definitely lost a customer...thanks to O'Reilly's ( Dawn) for greeting me and being a HUGE help and getting to the bottom of what I needed.

My husband has gone to this store a million Times because he buys terrible cars and tries to fix them up. He has bought the wrong part so many times and had to return them. JP and Eddie have been so gracious, offering help, and providing the best customer service. Highly recommend going here. Will be the only place we go as he continues to buy pieces of junk. PS they are great for parts for decent cars too.

Spent 30 years or more as my go to auto shop. NOT ANY MORE! The past several times I had gone in, the staff was rude, bitchy, and expressed their dislike for changing the battery in one of my vehicles. The staffer complained that he didn't get paid to do mechanical work. Didn't tighten cables back. Then, auto zone lost an online order to be delivered and charged me twice. When I sought to straighten the problem out they caught attitude. I have since been an Oriellys customer and seriously could not be happier. I should have left auto zone a LONG TIME AGO!

Went to 2 different store locations to get the sale on Oil, terrible experience! They didn't even offer me the other brand they did have for the sales price. Online said they had it in stock. I felt highly disappointed in their attitudes towards me. Will never go back here!

This was my go to parts store in Laurens until today. Asked for 2 spark plugs and they add on extra dielectric grease without asking or saying anything. I didn't ask for this and they charge me for it and add it to my total. I asked the store manager why they would add something I didn't ask for and he just stared at me and didn't answer. I asked for a refund and left. This will be my last trip here. O'Reilly is right next door and they'll get my business instead.