AutoZone Auto Parts

It was sprinkling outside. My check engine light was on and I needed a diagnostic test. Auto Zone was close on my route so I stopped in. I stood around waiting for the desk clerk to finish up his conversation with a friend of his. He acknowledged my presence and I stated my issue and why I was there. Without hesitation he said "we do not do those tests when it's raining." I understand if it was a downpour outside but this was not the case at the current time. I left and received prompt attention to my issue at O'Reilly's with no fuss whatsoever. I will not return to this Auto Zone for any of my future needs.

Mohammed went above and beyond for me today! I came in for a battery test and the gentlemen behind the counter promptly came out and tested the battery for me. They went through several options in my price range for a replacement and let me choose what fit my budget best. Mohammed really went the extra mile and installed the battery for me and was polite and professional. This saves me so much anxiety today. Thank you guys so much for your excellent customer service!

Austin was a huge help to me this afternoon as I tried to change a brake light bulb (hard to apply the brake and check the light at the same time lol). He was nice, knowledgeable and so helpful and AutoZone should be proud to have him as an employee. Thank you again, Austin. Your time was much appreciated!

Complete scam, refused to warranty two batteries that are less than a year old, because a parts person never input the sale last year when bought at this location. DURALAST Batteries are garbage! Warranty is Joke, 3 years on the battery, dated clearly 01/24 & 12/23 counter person straight up refused to Warranty.

Needed to get my battery checked, they were able to do that for me with a smile. It was so cold outside that day. Thank you.