AutoZone Auto Parts

I’ve been to several AutoZones and even Advance Auto Parts over the last couple of days, and every single one declined to install my battery—either because it was located behind the passenger seat or because they were short-staffed. I was honestly ready to give up. I stopped at one last AutoZone, and that’s where everything changed. One associate took the time to actually look at where my battery was. He confirmed it was accessible but explained that due to policy, he couldn’t install it. He passed the info to his coworker, Issac, who told me he’d help if I had the tool to remove the battery. Unfortunately, they didn’t have the tool in stock, so I figured I’d just take the loss and come back another day. But when I tried to leave, my car wouldn’t start again. My portable jump starter di

The 5-stars is for Issaac. Great customer service - polite, attentive, and professional. He helped install my battery. Side note: I do think I was beat over the head with the platinum vs gold Durlast battery….but I”ll leave that review for another time. This purchase was not with Issaac or this Auto Zone but was encouraged to keep it he platinum 🫤

My battery died and I received a jumpstart from a coworker then the engine light turned on. TJ greeted me and assisted me in resolving the issue. Justin scanned my vehicle and after he assessed it, the issue was resolved. I'm grateful for both of them! Check them out if you have an issue. They were friendly and professional. 5 STAR service...thank you so much for everything!!!

This store is unprofessional I went to get a charger for the battery when I bought the charger it didn't work. They didn't want to give me a refund for that item. Customer service is garbage! I'm not going there anymore!! The store that have perfect customer service is at Bloomfield avenue in Bloomfield NJ and Belleville New Jersey

Employees there have no knowledge on cars without the computer.. I got better help from Lyons ave autozone. For the employee there to make me have go to another autozobe for a print out of what I need is crazy. Not to state that customer service suck walking in door stood there for 10-15 mins before someone said hello or do I need help terribly service