AutoZone Auto Parts

I was helped by Linda Franklin in the Pataskala store. She was very professional, courteous and she came outside to install the part I bought. I felt as if the two gentlemen emplpyees that we were consulting with were reluctant to help with installing the part. She and I read my manual and she got the job done. I would like to recognize Linda for her work as an excellent employee of this store. The original part the computer called for was incorrect and we found a different part that worked. There was a $2 price difference but I asked that we call it even and if Linda was able to make the exchange, to do so as well as keep the difference for herself. She would not do that so I did overepay for my part but I was just happy to have it fixed to prevent any additional issues with my vehicle. T

Worst customer service I’ve ever had at 6 o’clock at night. Asked if a if you carried parts for quads stated what you carried I ask for a battery I didn’t know what I needed my fault.. but acted like I was we’ll let me do everything for you attitude. He rambled off numbers and point where the batteries are. I let it go and asked for the numbers again and man the way he responded was just rude.. checking out still rude. But it is what it is….. what tipped the hat was the next statement was bags are over there if you want one… well looks like advanced is now getting all my business.. I have used zone since I got my first car 25 years ago.. sad really sad.

Don't go there. They lie. Said I could return an item if I didnt like. Went to return and then they said the dont do returns on the item. Just trying to sell stuff. They lie. Will never go back

Excellent visit here today! Bought a battery and they were kind enough to install it for me. Injured shoulders don't go well with battery installation. Chad and his team always take care of me at the Pataskala AutoZone! You should try them out! You won't be disappointed!

Chad was a really big help getting me what I needed just for an undercover to be put on. Helped me find all the right screws and washers. I went in atleast 5 different times asking about something and not once did he seem aggravated. Great guy!