AutoZone Auto Parts

My Mom and I came in to purchase some fuses hoping to solve a climate control panel issue. We had difficulties finding/replacing the fuses and all of the staff members jumped right in and assisted us. Everyone went above and beyond normal customer service. Thank you all so much. We will highly recommend you to everyone we know!

Most of the time my go to, but the past two times not so much. Got the wrong relay from Gilbert the other day. Then the younger male customer service rep with dark long hair and a goatee that normally works in commercial was as personable as a box. I was just buying brakes and oil and he started to bring rotors and got mad at me when all I asked him for was brake pads. Why does it seem like customer service died with covid

Jeff went above and beyond helping us get the right size of chains for our tires and even showed us how to put them on properly. It was much appreciated!

Called down here looking for a cylinder head Temperature sensor for an 09 ford fusion two point three liter.Engine not only did the young lady on the phone, not know that it was a four cylinder.She gave me the wrong information that she had it.And she didn't, I was very clear about what it was.And she didn't have a clue.Just wasted a trip coming down here from battlement mesa a 40 mile round-trip. Train your people better. Because this lady didn't have a clue. She was a young lady with long dark hair and glasses. Couldn't get her name because her hair was covered over her badge.

Our experience today didn’t start out so great. However James the commercial sales manager came to the rescue and made everything right. Our batteries were not even a year old but because they didn’t take our number when we first bought them they were not going to warranty them. James stepped in and not only did he replace them, but he actually sold us the correct ones. He was very kind, professional, and we walked out very pleased. So thank you James for being GREAT at your job.