AutoZone Auto Parts

While visiting AutoZone Supply store on Memorial Drive in Stone Mountain, Georgia, USA, I was EXTREMELY fortunate to have three (3) supremely professional AutoZone employees assist me when the rain suddenly poured down. This brought to mind Tony Joe White's 1967 song "A Rainy Night in Georgia" made popular in 1970 by singer Brook Benton and in 1972 by singer Ray Charles. Muhammad S. was the first employee I met who greeted me with a sincere smile as he held the door open for me to enter (how chivalrous!). Muhammad S. helped to change my failing windshield wipers by SHOWING me how to change the wipers as I requested. I also purchased a front headlight that day as well. After visiting (the very best!) BrownLee Auto Master mechanics of Stone Mountain to have work done on my vehicle, I had to

Best customer service. Ms. Kiori C assisted me with Light change and a very kind lady while serving. Although this is not the first time here, their customer experience is Simply amazing Autozone recommend 100 %. Thank you I satisfied.

Today I visited your AutoZone store to ask for a battery. While I was at the counter an employee named Nicole began yelling at her manager who was calmly and politely trying to de-escalate the situation. As a customer I felt it was appropriate to address her attitude but instead of handling the feedback professionally she began yelling at me as if I were one of her employees. I chose to ignore her behavior and sought assistance from another employee but the entire situation caused a significant delay. I ended up waiting nearly an hour and a half just to get a battery knowing my car was dead because Nicole was upset after I called out her unprofessional conduct. After speaking with other employees it was clear they are frustrated with her behavior as well. One employee even confided that

Mohamed S had Great customer service helped me change both of my lights. Even helped me change out some loose wires and recommend I get new ones and I did.

I came into this location on December 3rd, and used my debit card to purchase a battery. Once I left; later the next day someone began racking up unauthorized charges on my card. I traced it back to this Auto zone. Someone needs to investigate this matter.